We are committed to ensuring your satisfaction with your purchase. If for any reason you are not completely happy, we’re here to help. Please review our refund policy for details on returns, exchanges, and refunds.

Eligibility for Returns

To be eligible for a return:
  • The item must be unused, in its original condition, and in the original packaging.
  • You must provide proof of purchase (e.g., order confirmation or receipt).

Return Window

  • You can request a return within 7 days of receiving your item.
  • After this period, we cannot process any refunds or exchanges.

Process for Returns

  • Contact our customer service team at [insert email address or link to contact page] with your order details and reason for the return.
  • Once your request is approved, we’ll provide instructions on how and where to send your return.
    Please note:
  • You are responsible for return shipping costs unless the item was defective or damaged.
  • Ensure you use a trackable shipping method, as we cannot guarantee receipt of your return.

Refund Processing

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed to your original payment method within 7 days.

Exchanges

  • If you received a defective or damaged item, we are happy to offer an exchange.
  • Contact us at info@babesmerch.com to arrange for a replacement.

Late or Missing Refunds

  • If you haven’t received a refund yet:
  • Check your bank account or payment provider again.
  • Contact your credit card company or bank, as processing time may vary.
  • If you’ve done all this and still have not received your refund, contact us at info@babesmerch.com.

Contact Us

  • If you have any questions about our refund policy, please reach out to us at info@babesmerch.com 
  • Our team is here to assist you!